Esp32 Privacy Policy — How We Protect Your Information
User privacy is a priority at esp32. This document outlines the types of information we collect, how it is used, how it is protected, and your rights as a user of our platform in Malaysia.
Last updated: 2026
Information We Collect
When you register and use the esp32 platform, we collect several categories of information to ensure a secure, seamless, and personalised experience for Malaysian users. The following are the types of information that may be collected:
Account Information
During registration, you will be asked to provide your full name, email address, Malaysian phone number, and password. This information is used to verify your identity, secure your account, and allow us to contact you when necessary.
Device & Browser Information
We automatically log technical information such as device type, operating system, browser type, IP address, and screen resolution. This helps us optimise the platform for the Android and iOS smartphones used by our Malaysian users.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we collect the necessary information related to your payment method, such as TNG eWallet or FPX. Full account numbers and sensitive details are not stored directly by esp32 — they are handled through a secure third-party payment gateway.
Platform Usage Data
We record usage patterns such as games played, session duration, in-platform actions, and settings preferences. This data is used to improve the user experience and identify any technical issues that need to be resolved.
- Information We Collect
- How We Use Your Information
- Cookies & Tracking
- Security & Data Storage
- Third-Party Sharing
- User Rights & Policy Amendments
How Your Information Is Used
Account information is used to verify user identity during login, prevent unauthorised access, and ensure each account is only accessed by its rightful owner. esp32 conducts regular security checks using this data.
Platform usage data helps the esp32 technical team identify issues, improve loading speeds, and optimise the interface for the screen sizes most commonly used by Malaysian users.
Payment information is used solely to process deposits and withdrawals in Malaysian Ringgit. We do not use this information for any other purpose beyond ensuring your transactions are completed securely.
Your email address and phone number are used to send important account notifications, transaction confirmations, and policy updates. We do not send third-party advertisements to users' email addresses without their consent.
Cookies & Tracking Technologies
The esp32 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our platform. They help us recognise you on return visits and personalise platform settings according to your preferences.
Types of Cookies We Use
- Session Cookies: Used to maintain your logged-in status during an active session. It will be automatically deleted when you close your browser.
- Preference Cookies: Stores your preferences such as interface language and display settings. This allows us to automatically display the platform in Bahasa Melayu for Malaysian users.
- Analytics Cookies: Collects statistical data on how users interact with the platform, used solely for internal improvement purposes.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect platform functionality, particularly features that require you to stay logged in.
Data Security & Retention Period
Technical Security Measures
Esp32 implements a range of technical security measures to protect users' personal information from unauthorised access, disclosure, alteration, or destruction. All communication between users' devices and our servers is encrypted using SSL/TLS protocols. User passwords are never stored in plain text — they are processed using robust encryption methods.
Access to user data within esp32's internal systems is restricted to staff who require it to perform their duties. All internal access is logged and regularly monitored.
Third-Party Sharing
Esp32 does not sell, rent, or disclose users' personal information to third parties for marketing purposes. Information may only be shared in the following circumstances: with trusted payment providers to process RM transactions, with legal authorities when required under Malaysian law, or as part of internal security audits.
Data Retention Period
Active user account information is retained for as long as the account remains active and is needed to provide our services. Transaction data is kept in accordance with Malaysian legal and financial compliance requirements. When an account is closed at the user's request, personal data that is no longer required for legal purposes will be deleted within the stipulated timeframe.
Privacy Policy Amendments
Esp32 reserves the right to update this Privacy Policy at any time to reflect changes in our practices or applicable legal requirements. Any amendments will be published on this page with a revised update date. We encourage users to check this page periodically. Continued use of the platform after any amendment constitutes acceptance of the updated policy.
User Rights & How to Contact Us
You have the right to request a copy of the personal information we hold about you. Requests can be submitted via esp32 support email and will be processed within a reasonable timeframe.
If you believe the personal information we hold about you is inaccurate or outdated, you have the right to request a correction. You can also update certain details directly through the profile settings in your esp32 account.
You may request deletion of your personal data by closing your account. Deletion requests will be processed subject to legal obligations and data retention periods required under applicable Malaysian law.
For any enquiries regarding this Privacy Policy, data access requests, corrections, or deletion of information, please contact us at [email protected]. Our team will respond to your enquiry in Bahasa Melayu within a reasonable time. You may also visit our FAQ us for answers to general questions about privacy and account security.
Your Data Security is esp32's Top Priority
Sign up with confidence — the esp32 platform safeguards your personal information with SSL encryption, strict access controls, and a transparent privacy policy. Read FAQ us for more information, or go ahead and register now.